As someone who is interested in beauty, I’ve learned that there are certain things to look for when shopping with a hair company. The overall quality of hair is one of the most important things. As a licensed cosmetologist, you could say I’m always on the look out for the best quality.
Today I will be reviewing the company HairSpells. The product purchased is the human hair deep wave lace frontal wig. This unit was bought completely out of pocket and no incentives were given in return.
HairSpells is a company based in China that has been in the business for more than 8 years. They provide a wide range of both products and services. Their goal is to maintain long goal business relationships by providing services that help smaller companies build up their clientele.
One of the benefits of shopping with this company is the ease of use when using the website. Navigation was easy and their product pictures were very eye-catching. One area of improvement could have been adding discount codes or coupons at the top banner like many other hair sites offer.
HairSpells was very good at spotlighting their trending products. By marketing these products, they are more likely to increase sales and better gage popular products a client may want. The products provided by the company were very customizable which was another positive.
The customer support was an area I found quite average. The company didn’t reach out during the order process. While this is the case, they promptly responded when I made the effort. They have a variety of contacting methods, but the live chat proved to be the easiest option.
The delivery on this item was very fast, only 3 days in total. Having a fast delivery time is advertised on their site, making them a great option for any last minute needs. There was a $20 flat rate shipping fee that does come with tracking.
What I Like
- Price – The products were being sold at a very reasonable price point.
- Packaging – Simple but effective, accurately highlighted their business.
- Curl pattern – The unit had the perfect size curls that bounced back every time.
What I Don’t Like
- Shipping fee – The shipping seemed expensive since most companies offer free shipping if you spend over a certain amount.
- Cap – The cap and thread were too light and stuck out against the dark hair.
- Density – The hair was on the thinner side especially on the frontal, customization would be needed.
Immediately after brushing the hair, you could tell how silky the strands are. This is beneficial, especially for curly hair, because it leads to less tangles. This makes the hair easier to style.
The wig was purchased in the color 1B which is black but the hair appears to be slightly lighter. The color is consistent root to tip but has subtle hints of brown highlights throughout. The curl shows off this color gradient well.
The unit was purchased in a body wave which has a beautiful bounce in curl. As soon as the hair is stretched out, it immediately reverts to its original curl pattern instead of falling flat. This allows the buyer to get away with longer lasting styles.
This unit had a lace frontal that came in the lace color transparent. The wig was customizable and you had the option to choose from one other lace color, medium brown. Looking back I would prefer the darker lace as the transparent one comes across quite light in color.
If the lace doesn’t pose a problem for you, the knots might. The ones that make up the baby hairs are hardly noticeable but as you start to look farther back on the frontal they get bigger. If you plan on parting your hair far back, you would need to bleach frontal to cover the knots.
The unit has a pre-plucked hairline that is perfectly balanced. They also provide baby hairs which prove to be one of the best parts about the unit. Both of these customizations make for a more natural looking wig.
This product has a density of 130% which is quite average for a wig. The hair definitely could have been thicker and I wish they offered customizations. That being said I think the 14 inch length worked with this specific density.
Considering the hair has natural volume due to the curl pattern, that made up for the lower density. One downside is the ends of the hair are not as thick as the rest of the unit. They could have double wefted the hair, especially towards the nape of the neck.
Considering the price of the hair, I think the lack of density is okay. The wig was just over $100 and has since lowered in price. A suggestion for the company is to offer various different density percentages at a subtle upcharge.
The construction of this unit was one of the biggest downsides mainly due to the color of the thread used to sew the unit together. The hair is sewn with tan colored thread that sticks out very obviously against the dark hair.
The frontal is also not well blended with the cap, there are even loose strings where the two should be blended. The light color of the cap could play a factor in this, if the darker cap was chosen maybe this wouldn’t have been a problem.
One last area that could have been improved on the unit is the knots on the frontal. The knots closer to the back are way too thick. They can easily fix this by doing a single knot method with less hair as they did with the baby hairs.
The cap was customizable and is available in 3 different sizes. This unit was purchased in medium which looks pretty average. It has a lot of stretch to it and I don’t think having a large size is necessary unless you have a lot of hair underneath.
The cap came pre-installed with 4 combs, one on each side of the head. There are also elastics on the side of the head to further secure the unit.
Since the lace is considered transparent, I believe the cap is lighter than usual. Keep this in mind when ordering. As the hair is not super dense and you may see parts of the cap, it may not blend well.
The most eye-catching part about the site would have to be the product pictures, they use real people who have installed the hair. They highlight featured products, new arrivals, and valid sales.
The layout of the site makes sense. They highlight the products foremost but also include other valuable information like local stylists and how to keep in touch or contact the company.
One thing I did notice about this site is they didn’t have any discount codes or coupons highlighted on banners. This is always a beneficial way to save some money that is commonly showcased on hair sites. While HairSpell didn’t have any, they had reasonable prices on most items.
Range of Products
The product that I got falls under the human hair wigs but the company provides many more options on available products. Frontals, closures, and customized wigs are just some of the range HairSpells has.
The company spotlights wigs as their trending products. They come in a variety of different colors and styles. You are even able to select lace color, cap size for most of the wigs.
The site also contains 5 different hair types and 8 different textures. Having customizable options make them perfect for anyone. Each product has a drop down menu that allows you to alter multiple parts of the wig.
The company points out the fact that the fastest way to reach them is through their live chat. I submitted a question when they weren’t live but got a response in just under 7 hours which I don’t find too bad considering the time difference.
Other than reaching out to the company, I didn’t receive any contact throughout the order process. Their other methods of communication are email, phone or whatsapp and social media messaging.
All messages are to be replied to ASAP but it’s important to remember they are not a 24/7 business. Even if you live chat, they will email you back with the answer to your desired questions.
This product came very fast with a delivery time of only 3 days. Considering the products are shipped from China you may assume delivery would take longer. The delivery specifics for the United States is 2-4 business days, so the order was right on track.
Products are shipped out within 24 hours of the order being processed by the company DHL. A tracking number will be provided as soon as the order has shipped but it may take a few hours to update.
There is a $20 flat rate shipping fee. This is tacked on to all orders regardless of where you live. If the product needs to be shipped to a remote location or express shipped additional charges may occur and the buyer is responsible for paying.
What others are saying
This particular customer was a second time customer who was pleased. She found the quality of the hair to be good and the shipping fast. Both of these points are something to look for when shopping with a hair company.
This customer was very happy with the product she received. Some of the factors that made this transaction so great were the delivery time, communication, and overall quality of the hair. She also highlighted there is no need to be skeptical of this company as some may have the tendency when first shopping.